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The Five Generations of Students and the Future of User Experience in Higher Ed Leadership
August 05, 2025 2 MIN READ

The Five Generations of Students and the Future of User Experience in Higher Ed

Have we really designed our systems for the people we serve, or just for the people who have always been here? Higher education is now serving five generations of students at once, and each brings a different expectation of what “great service” looks like. There’s the traditional student who grew up online and expects...

HigherEd Leadership DigitalTransformation UserExperience ITLeadership EdTech CustomerExperience StudentSuccess DigitalInclusion FutureOfEducation
DEREK W. MILLER READ ↗