I've started reading Unmasking Administrative Evil (3rd Edition) by Guy B. Adams and Danny L. Balfour.
I'm only a few chapters in, but the central question has already caught my attention: Can we do everything by the book and still be doing something wrong?
So far, much of the discussion reinforces things I've encountered throughout my career. Following orders, enforcing policies, and meeting organizational expectations don't necessarily mean we're making ethical decisions.
What I'm hoping to discover as I continue reading is how we move beyond recognizing these problems to actually addressing them as leaders.
How do we recognize our own blind spots? When should we challenge established practices? And how do we balance organizational responsibilities with doing what's right for the people we serve?
I'm especially interested in how these questions apply to technology leadership, where decisions made behind the scenes can have very real consequences for others.
I'll share my thoughts as I work through the book, including where I agree, where I disagree, and what I find useful.
For those who've read it, or faced similar challenges in leadership, what lessons or experiences would you share?